Terms of service

By accessing and using the NeckZen website, you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.

  1. General Conditions
    We reserve the right to refuse service to anyone for any reason at any time. By using this website, you confirm that you are at least the age of majority in your country or region.
  2. Products & Pricing
    All product descriptions, prices, and availability are subject to change without notice. We make every effort to display accurate information, but we do not guarantee that all details are always complete or error-free.
  3. Orders
    We reserve the right to cancel or limit any order at our discretion, including orders that appear fraudulent or violate our policies.
  4. Shipping & Delivery
    Delivery times are estimates and may vary depending on location and carrier conditions. NeckZen is not responsible for delays caused by shipping carriers or customs.
  5. Returns & Refunds
    Please review our Refund Policy for information regarding returns, exchanges, and refunds.
  6. Limitation of Liability
    NeckZen shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  7. Intellectual Property
    All website content including branding, logos, images, and text is the property of NeckZen and may not be copied or reproduced without permission.
  8. Contact Information
    For questions regarding these Terms of Service, contact us at:
    neckzen5@gmail.com